+A: No. Phong Vo Media will never pay for followers or spam accounts. All of our social media growth is organic.

+A: We at PVM strive to make sure all of our customers are 100% satisfied and as a lifetime partner of your social media strategy, we will do whatever it takes to make you happy.

+A: No. We have a no-refund policy.

+A: Our goal at PVM is to work with you for as long as your business is around (which is hopefully, forever, right?). But if you need to cancel your service, you are under no obligation to renew your contract with us after services end.

+A: It takes consistent, ongoing work to build up your social media presence. For that reason, we only allow services to be paused under special circumstances.

+A: Yes. PVM goes to great lengths to make sure your social media accounts are secure and your information is protected. We routinely change passwords and follow other security measures to prevent your account from being hacked.

+A: If you don’t like a post we create or a comment we leave, we’re happy to delete and work with you to recreate something that is more on-brand. Social media is a collaborative process and we appreciate any and all feedback you give us!

+A: That depends on the service you sign up for and how many targeted interactions we make per month. Our clients have increased their followers by over 700% working with us.

+A: Of course! It’s your account, so if you want to post outside of our strategy, you’re absolutely welcome to.

+A: Absolutely! Follower engagement is crucial for social media growth and our service packages all include targeted user interactions.